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Privacy Policy

Privacy Policy

This Privacy Policy is effective from 25th May, 2018 and is in compliance with EU 2016/679 General Data Protection Regulation (GDPR) regulations.


Who are we?

Erron Factory Bvba is an amusement and casino game developer, manufacturer and reseller, located at Uilenbaan 88 Unit 8, 2160 Wommelgem, Belgium. Should you wish to, you can contact us at or via telephone on +32 3 354 58 83 or using social media at Facebook

What does this Privacy Policy cover?

We at Erron Factory Bvba, respect your privacy and take your personal data’s protection seriously. This policy:

  • sets out the types of personal data that we collect about you

  • explains how and why we collect and use your personal data

  • explains how long we keep your personal data for

  • explains when, why and with who we will share your personal data

  • sets out the legal basis we have for using your personal data

  • explains the effect of refusing to provide the personal data requested

  • explains the various rights and choices you have when it comes to your personal data

  • explains how we may contact you and how you may contact us


This Privacy Policy applies only to the actions of Erron Factory Bvba and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links that we may provide to other websites.


Definitions and interpretation

Data – collectively all the information that you submit to Erron Factory Bvba via its’ website at   (Please note, that we do not share or sell any of this information  with/to third parties.)

Cookies – a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (Cookies)

Erron Factory Bvba,  we  or us – Erron Factory Bvba, incorporated in Belgium with the company registration number 0435.520.892 and with the registered company office at Uilenbaan 88 Unit 8, 2160 Wommelgem, Belgium

User or you – any third party that is accessing this Website and is not employed by Erron Factory Bvba and is not acting on behalf of Erron Factory Bvba as a subcontractor or agent or consultant

Website – the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions


What personal data do we collect about you?

We may collect the following information and/or personal data about you:

  • Name

  • Address

  • Telephone number

  • Email address

  • IP-address

  • Anonymous statistics about your use of our Website

This information is provided to us at your own discretion, when filling out the contact form at with the exception of your IP-address, which is automatically collected from each visitor for statistical purposes. Please note that should you choose to fill in the above noted contact form, your IP-address will be automatically linked to your contact details.

How do we use your personal information and data?

We may use your personal information and data to contact you with personalized offers, assistance with our products and services, information on events

How long do we keep your personal data for?

We only retain your personal information and/or data for as long as it is necessary for us to use it when fulfilling our contractual or legal obligations. This period cannot exceed 10 years, as in accordance with the applicable European Union regulations. Should we require to hold your personal information and/or data after this period expires, we shall contact you and request your written consent to renew our permission to handle your personal information and data.

When determining the relevant retention periods, we will take into account factors including:

  • our contractual obligations and rights in relation to the information involved

  • legal obligations under applicable law to retain data for a certain period of time

  • statute of limitations under applicable law

  • (potential) disputes

  • your request to have your information deleted

  • guidelines issued by relevant data protection authorities

Otherwise, we securely and irreversibly erase your personal information and data when we no longer require it for the purposes cited above.



How do we store your personal data?

Your personal data is stored on the shared server of our webhost’s co-location in a secure, controlled environment. Access to the facilities of the co-location is restricted, with 24/7 supervision of the physical security of the location. It must be noted, however, that our webhosting provider and the co-location provider of our webhosting company, does not have access to your personal information. They are solely providing us with IT-background services and are not related in any way to processing any kind of personal information (such as name, address, contact details) you provided us with.


Our web hosting provider is:

Internet en Business Services

Kerkplaats 25/1

2160 Wommelgem


K.B.O. nr.: 0655.837.784


Our web hosting provider is using the following co-location service:


Who do we share your personal information and data with?

Absolutely nobody, except if requested by authorities in connection with legal proceedings or investigations. We will never pass on, sell or in any other way share the information you have provided us, with any third parties.

What legal basis do we have for using your information?

For prospective clients, our processing is necessary for our legitimate interests in that we need the information in order to keep you informed of the services we offer and the value that we can add to your business.

For clients, we may also rely on our data processing to perform a contract for you, for example in contacting you or providing business and/or technical support.


What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we may not be able to help you expand and grow your business, or assist you with technical questions, inquiries.

Do we make automated decisions concerning you?

No, we do not carry out automated profiling.


Do we use Cookies to collect personal data on you?

To provide better service to you on our website, we use cookies to collect your personal data when you browse. None of the Cookies we use collect personal information and they can’t be used to identify you.

The length of time a cookie stays on your device depends on its type. We use two types of Cookies on our website.

Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using our website). Session cookies help our website to remember what you chose on the previous page, avoiding the need to re-enter information.

We use web analytics services from other companies to track how visitors reach our site and the path they take through it. These companies use cookies to help improve our service to you.


The analytics services we use are:

Google Analytics

How to control and delete cookies?

If you wish to restrict or block the cookies we set, you can do so through your browser settings. The ‘help’ function within your browser should tell you how.

Alternatively, you could visit which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on your mobile device, please refer to the user’s manual provided with your handset.

Do we transfer data outside the EEA?

No, we do not transfer personal data outside of the EEA.


What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

1.The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information. This is why we provide you with this information in this Policy.

2.The right of access

You have the right to obtain access to your information (if we’re processing it) and certain other information (similar to that provided in this Privacy Policy).

This is so that you’re aware and can check that we’re using your information in accordance with data protection law.The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

3. The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not general right to erasure; there are exceptions.

4. The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We may keep lists of individuals who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

5. The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new business partner, this enables you to move, copy or transfer your information easily between our IT systems and theirs, safely and securely, without affecting its usability.

6.The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (for example if you do not want to be contacted with offers)

7. The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator

8. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.


NOTE! We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests

  • further copies of the same information


Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request, but if the request is going to take longer to deal with, we’ll come back to you and let you know.


How will we contact you?

We may contact you by phone, email, postal mail or via social media. If you prefer a particular contact means over another, please just let us know.

How can you contact us?

If you are unhappy with how we’ve handled your information or have further questions on the processing of your personal data, contact us:

  • via e-mail:

  • via postal mail: Uilenbaan 88 Unit 8, 2160 Wommelgem, Belgium

  • via telephone: +32 3 354 58 83

  • via Facebook


Please note, that by using our website, you accept our use of cookies and agree to our privacy policy.

This Privacy Policy was last updated: 24th May, 2018

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